Luxe yarns and a minimalist aesthetic have defined the Vince heritage since the brand’s inception in 2002. Designed in California and crafted using innovative fabrications and techniques, Vince infuses urban utility and modern sensibility into signature, luxury fundamentals. From its edited core collection of ultra-soft cashmere knits and cotton tees, Vince has evolved into a global lifestyle brand and destination for both women’s and men’s apparel and accessories. Vince is headquartered in New York City and operates 41 full-price retail locations, 14 outlet stores and its e-commerce site, vince.com.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
The eCommerce Customer Service Representative will provide best in class service that can support all customers from a styling, sales and issue resolution perspective. This position is responsible for focusing on customer satisfaction with the highest degree of professionalism and enthusiasm. The individual will be in an extraordinarily customer-focused area and requires a positive individual who can give our customers confidence in our brand, people and processes.
The Part Time, eCommerce Customer Service Representative, reports directly to the Manager of Customer Service eCommerce.
The successful candidate will enjoy a competitive compensation package which may include short and/or long term incentives, clothing allowance, and merchandise discount, in addition to base salary and full health and welfare benefits.
Vince strives to maintain a diverse workplace and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V