Kellwood

Assistant Store Manager, NY

US-NY-New York
Position Type
Regular Full-Time

Overview

Established in 2002, Vince is a global luxury brand best known for utilizing luxe fabrications and innovative techniques to create a product assortment that combines urban utility and modern effortless style. From its edited core collection of ultra-soft cashmere knits and cotton tees, Vince has evolved into a global lifestyle brand and destination for both women’s and men’s apparel and accessories. As of January 28, 2017, Vince products were sold in prestige distribution worldwide, including approximately 2,300 distribution locations across approximately 45 countries. With corporate headquarters in New York and its design studio in Los Angeles, the Company operated 41 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. Please visit www.vince.com for more information.

 

Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

 

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume. 

Responsibilities

  • Achieve and exceed individual productivity and sales goals
  • Assist in achieving and exceeding the store’s productivity and sales goals
  • Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
  • Assist the store manager to recruit, train, motivate and retain quality sales associates.
  • Assist the store manager in evaluation of individual associate’s performance to goals
  • Help maintain a high level of visual merchandising and housekeeping standards.
  • Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
  • Enforce the company policies and procedures
  • Client Book Management and Clienteling

Qualifications

  • Minimum of three (3) years of experience in luxury retail management
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
  • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
  • A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
  • A trainer able to teach skills in customer service, selling, and operations

 

Compensation:

 

The successful candidate will enjoy a competitive compensation package which may include short and/or long term incentives, clothing allowance, and merchandise discount, in addition to base salary and full health and welfare benefits. 

 

Vince strives to maintain a diverse workplace and does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

 

Vince is an Equal Opportunity Employer and Affirmative Action Employer, M/F/D/V

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